Fastara support

The redesigned app is in pre-release testing and is not yet available for public download. Support is provided by Felix Culpa Publishing, LLC.

Report a technical problem

Email michaelgayed@leadlagmedia.com with your device model, iOS version, app build number and steps to reproduce the problem. Remove names and journal details from screenshots. Never send passwords, payment details or medical records.

Subscriptions and refunds

Use Settings → Premium → Restore purchases to check an existing Apple subscription. Manage renewal through Apple subscriptions. Request an eligible refund through Apple's purchase support. Deleting Fastara does not cancel a subscription.

Your journal

Open Settings → Review and export my data to inspect information before sharing. Private notes are excluded by default. Open Settings → Delete all journal data to erase local entries and imported preferences after confirmation. Exported copies must be deleted at their destination. We do not have a server copy to recover for you.

Safety or medical questions

Fastara support cannot give medical advice or respond to emergencies. Stop fasting if you feel unwell and seek appropriate clinical help. Journal-only mode is available without a timer. For immediate danger or severe symptoms, contact local emergency services.